Camelot Tea Legends › Privacy Policy
Camelot Tea Legends: Privacy Policy
1. Who we are
Camelot Tea Legends ("the game") is made by Studio H, a DBA of House Heath LLC ("Studio H", "we", "us"). Studio H is responsible for the personal information described here. Contact us at developer@studiohgames.com.
2. Information we handle
2.1 Stored only on your device
- Game progress: your heroes, items, stages, settings and a few daily backups. They stay on your device. There are no accounts and no cloud saves.
- Save codes: you can copy a save code in Settings to move your progress to another device or keep a safe copy. The code contains your game progress and goes only where you paste it.
- Gameplay statistics: a short log of in-game events (for example which stage you reached and which screens and offers you used), kept on your device. It is not sent anywhere by itself. If you include diagnostics in a bug report, a summary of it is added to that report (section 2.2).
- Reminders: optional reminders, such as "the Royal Treasury is full", are scheduled on your device if you allow notifications. No push server is involved.
- Tea codes: codes printed in Camelot Tea Company orders are checked on your device. Nothing is sent to us or to the tea company.
2.2 Bug reports
You can write a bug report in Settings → Report a bug. It is saved on your device. It reaches us only if you choose to copy it and send it to us yourself, for example by email. If you tick the option to include diagnostics, the report also contains the game version, your device's browser information (user agent) and screen size, your current stage and team, recent error messages, and the gameplay statistics summary. When you email us, we receive your email address and whatever you write, and we use them only to answer you.
2.3 Purchases
In-app purchases are processed by Apple (App Store) or Google (Google Play). We never see your payment card or billing details. The game receives a confirmation of the purchase (product and transaction ID) so it can deliver your item, and it can restore the Royal Seal through the store. Apple's and Google's privacy policies apply to these payments.
2.4 Advertising
The game has optional rewarded ads only: you choose to watch an ad in exchange for an in-game reward. Ads are provided by Google AdMob and are limited to content suitable for general audiences with parental guidance. AdMob is started only when you first tap an ad button, never at launch. To show ads, measure them and prevent fraud, Google may collect:
- your device's advertising identifier (on iPhone and iPad, only if you allow tracking when iOS asks);
- your IP address and approximate location;
- information about your device and how you interact with ads; and
- diagnostic data.
On iPhone and iPad, the game asks your permission before the advertising identifier is used for tracking, the first time you tap an ad button. You can change this at any time in iOS Settings → Privacy & Security → Tracking. Where the law requires it (for example in the EU, EEA, UK and Switzerland), the game asks for your consent before personalised ads are shown, and you can change your choice in the game's Settings → Ad privacy choices. You can also reset your advertising identifier or limit ad personalisation in your device's settings.
See how Google uses information from apps that use its services and Google's privacy policy.
2.5 What the game does not do
The game has no accounts, no sign-in, no chat, no friends or multiplayer features, no cloud saves, and no analytics or crash-reporting service. Apart from AdMob and the app store, it does not send information to anyone.
2.6 Links
Some screens link to the Camelot Tea Company website (camelottea.com), for example to look up a hero's tea blend. That website is run by the Camelot Tea Company, and its own privacy policy applies.
3. How we use information
We use information only to run the game, deliver purchases, show optional ads, and answer support requests and bug reports you send us. We do not sell personal information, and we do not build profiles of players.
Legal bases (EU/UK): performance of our agreement with you (running the game and delivering purchases), legitimate interests (fixing bugs and answering support), and consent (personalised ads, which you can withdraw at any time).
4. Sharing
The game works with Google (AdMob) for optional ads, and with Apple or Google for purchases. We share information only with them as described above, when the law requires, or to protect the safety of players. If Studio H is ever involved in a merger or sale, this policy will continue to apply to your information.
5. Children
Camelot Tea Legends is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has sent us personal information, for example in a support email, contact us and we will delete it.
6. How long we keep information
- On-device data stays until you delete it: use Settings → Erase save & restart, or uninstall the game.
- Support emails and bug reports you send us are kept only as long as we need them to help you and improve the game.
- Information collected by Google for ads, or by Apple or Google for purchases, is kept under their own policies.
7. Your choices and rights
- Ads: rewarded ads are always optional. Manage tracking in iOS Settings → Privacy & Security → Tracking, and consent choices in the game's Settings → Ad privacy choices where offered.
- Reminders: turn them off in the game's settings or in your device's notification settings.
- Your game data: it is on your device, so you control it. Erase it in Settings or by uninstalling the game.
- Access, correction, deletion, portability, objection: depending on where you live (for example under the GDPR, the UK GDPR, or US state laws such as the CCPA/CPRA), you may have these rights. Because we don't hold your game information ourselves, requests about ad data are best sent to Google, and about purchases to Apple or Google. You can always email us and we will help, and respond within the time the law requires. You may also complain to your local data protection authority.
- California: we do not sell personal information. Where AdMob's personalised ads may count as "sharing" for cross-context behavioural advertising, you can opt out by declining tracking, through the consent choices, or by contacting us.
8. International transfers
Studio H is based in the United States. Information you send us, and information Google processes for ads, may be handled in the United States and other countries, with safeguards recognised by law, such as the EU Standard Contractual Clauses.
9. Security
Your game data stays on your device and is protected by your device's own security. No system is perfectly secure, but we work to protect the information you send us.
10. Changes
We will post any changes here and update the effective date. If a change is significant, we will tell you in the game.
11. Contact
Studio H · developer@studiohgames.com · https://studiohgames.com